Our claims service explained
We understand when you have a claim, you want it dealing with quickly and efficiently.
Advice and guidance
Once you have notified us of a potential claim or circumstance, we will guide you swiftly through the process.
Managing the entire process from our dedicated in-house claims department, we will resolve any issues involved in making a claim, keeping you informed of progression throughout.
Ensuring relevant documents are completed, we will also make sure any specific requests are taken into consideration when liaising with insurers on your behalf.
We will protect your reputation
We appreciate if you need to call upon your professional indemnity insurance, your reputation is potentially at stake. Your nominated claims handler will explain what you need to do and outline any relevant claims conditions of your policy. The handler will also advise on simple measures that can be taken to ensure an acceptable resolution for all parties.